Shipping policy
Enwar Watches
At Enwar Watches, we understand that when you purchase a timepiece, you want it delivered quickly, securely, and safely. We are committed to providing a smooth and reliable shipping experience.
Order Processing Time
All orders are processed within 1 business day (Monday–Friday, excluding public holidays).
Once your order is confirmed and payment is successfully received, your watch will be carefully inspected, securely packaged, and prepared for shipment.
You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Time
We offer fast and reliable delivery within 2–3 business days from the date of dispatch.
Shipping times may vary slightly depending on:
- Your location
- Courier operations
- Public holidays
Shipping Method
We partner with trusted courier services to ensure safe and secure delivery.
All shipments include:
- Tracking number
- Secure packaging
- Signature upon delivery (when required)
Shipping Fees
Shipping costs (if applicable) will be calculated at checkout before payment.
We may offer complimentary shipping promotions from time to time.
Order Tracking
Once your order is shipped, you will receive an email containing your tracking information.
You may use this tracking number to monitor your shipment directly through the courier’s website.
Delivery Delays
While we strive to deliver within 2–3 business days, delays may occur due to:
- Courier service disruptions
- Severe weather conditions
- Customs processing (for international shipments)
Enwar Watches is not responsible for delays caused by external courier services, but we will assist you in resolving any issues.
Incorrect Shipping Information
Please ensure that your shipping address is accurate at checkout.
Enwar Watches is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears lost:
- Contact us within 48 hours of delivery.
- Provide photos (if damaged).
- We will work directly with the courier to resolve the issue promptly.
Customer satisfaction and protection are our priority.
International Shipping (If Applicable)
International customers are responsible for:
- Customs duties
- Import taxes
- Local handling fees
These charges are determined by your country’s customs authorities and are not controlled by Enwar Watches.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@enwarwatches.com
Business Hours: Monday–Friday